WORDPRESS DESIGN & DEVELOPMENT
Looking for a customised WordPress website built from scratch or to give your existing website a face lift? HELDERHACKS will be with you every step of the way.
Whether you are a fan of single-page, scroll-down websites or need a multi-page website that can expand as your business grows, I will find the right theme for your online presence. Each website is different, and some will involve far more coding and customisation than others. However, the process from your perspective will basically be as follows:
After a free 30-minute consultation via Skype, phone, e-mail or in person to determine your business needs and preferences, I will prepare a quotation and design brief for your approval, normally within two business days. An indicative timeline will be proposed in the quotation, which will start to run once I am in receipt of your full website content. If required, I can also provide advice on hosting and domain names. During the project, I will work on my test server and you will have opportunities to provide feedback at set intervals. All content that you provide in Word or another format will be uploaded. Once you’re happy with your new website, I will transfer it to your designated server and provide you with a PDF hand-out explaining how to edit text and make other minor changes yourself in future. A backup of your finished website will be made before handover. I will then also discuss various maintenance and after-care options with you.
WORDPRESS WEBSITE MAINTENANCE
A website is like a car. Both need regular attention to keep them running in tip-top condition. HELDERHACKS helps you keep the wheels of your business turning
Virtual ‘call-out’ service: Accidents happen, often at the most inconvenient time, and you need your website to be up and running again quickly. As an experienced trouble-shooter, I know that most issues can be resolved within two hours. I therefore charge a flat fee, payable upfront, which includes up to two hours of work to get your website up and running again. However, if I see after assessing the problem that substantially more time will be needed, I'll quote and tell you how much further time I need before proceeding, leaving you in full control of the budget at all times. In the unlikely event that I cannot fix your website, all but the first hour of my time will be refunded.
Monthly/annual service packages: As the saying goes, prevention is better than cure. The best way to guarantee WordPress website security and prevent being targeted by hackers is to keep your website up-to-date with the latest software releases. Leave content back-ups and theme, core or plugin updates up to me while you focus on what you do best in your business. Your website will be fully serviced and backed-up on the same day of each month and you will receive notice that it has been done. Payment options are annual or monthly and you are free to cancel your maintenance contract at any time. Whatever suits you best.
WORDPRESS HOST MIGRATION
Unhappy with your current hosting service or domain and need a seamless migration to a better one? HELDERHACKS ensures any downtime is kept to a minimum.
Moving your website between servers or changing domains can be a minefield. It can also be time-consuming, so let me handle these technical matters for you.
I will firstly evaluate your existing website to determine whether it requires a basic or more advanced migration, ask any questions, and prepare my recommendations and quotation. Once you have accepted my quotation, work begins. Next, I will update WordPress settings and pre-install any necessary plugins, agreed premium features and upgrades to optimise your website. Migration is often an ideal time to also give your website a performance boost. Using a project management tool to keep track of progress, I will then meticulously move all the content from your existing website to the new server or domain. Most of my migrations are done manually, meaning I work hands-on, moving each piece of content individually to guarantee the highest level of accuracy. Once the content is in place, I carry over the design elements, creating the same look and feel as your existing website. All the migrated pages will be carefully checked, double-checked, and then the website will be ready to go live. Once live, and I’ve checked any old URLs are successfully redirected, so you do not lose any business, the migration is complete.
Eye for Detail
My eagle eye spots even the smallest of design flaws. Your website will be tweaked and tested across different browsers and devices to ensure all visitors have a high-quality experience.
I will listen carefully to what you want for your website, for your business, and honestly manage expectations in return. Communication is key and I will be available every step of the way.
The one thing I love about web design and development is the dynamic working environment. I work hard to stay up to speed in this fast-moving area and it shows in the quality of my work.
I know I’m only as good as my last website and never rest on my laurels. Nothing pleases me more than a satisfied returning customer and that is what I aim for with every new project.